fbpx

Frequently Asked Questions

You’ve got questions.

Get some answers.

General Questions

Are there any training materials available?
Yes, if you purchase one of our Resource Bundles, you will have access to multiple training documents that will help you implement the resources. We also offer plenty of free training videos and other tools on our Training page.
What Support Can I Expect From MarriedPEople?
As a partner church, you will have access to our designated Orange Specialist. They are here to help you. Need a plan for implementing our strategy? They can help. Need to know how to decorate for a large group event? They can help. Need help customizing the resources to fit your church? They can help. Need help with budget items? They can help. Get the idea. They can help. Just ask.
Does MarriedPeople Work Like other Orange Curriculums?
Yes and no. Yes, because the MarriedPeople resources are available as digital downloads from the Orange Store.

No, because you will have access to the entire year’s worth of content immediately. This is unlike our other curriculums which are released monthly and/or quarterly.

Your access to the MarriedPeople resource you purchase is limited to 12 months. After your subscription expires, your access does, too.

Are All of the Resources Digital?
No, we offer some physical products, too. Our small group studies can be purchased as DVDs and also have physical print participants’ guides.

We also have a number of marriage books that you can purchase from our online store.

What Is Your Cancellation Policy?
If you wish to cancel your account, you have a 60-day window for cancellation and will be refunded the money for the package you have purchased, minus a charge of the following per downloaded files:

  • $150 for every Larger Group Experience you have downloaded.
  • $150 for any of the 5 Small Group Experience files downloaded.
  • $75 for any of the Individual Couple Experience files downloaded.

A download is defined as any component of a series that has been downloaded by any user on the account. A cancellation fee of $50 may also be charged.

How Can I Learn More About the MarriedPeople Strategy?
Check out the book: Married People: How Churches Can Build Marriages That Last by Ted Lowe and Doug Fields.

This book not only explains the vision and strategy behind MarriedPeople, but give you great “how-tos” for date nights, Large Group Experiences, Small Groups. Also, the book includes case studies of how other churches implement the MarriedPeople strategy.

Resource Questions

How is the Resource Bundle a Year's Worth of Content?
When we say a year’s worth, we really mean that we give you content to plan out an annual marriage strategy. It doesn’t mean that we are providing 52 weeks of content, and the reason for that is simple—not every couple wants to focus on their marriage 365 days a year, 52 weeks of the year. Life happens. There are other things going on that require time and attention. But that doesn’t mean it isn’t important.

The MarriedPeople strategy pack contains four Larger Group Experiences, a multi-week Small Group study, four Date Nights, and 12 issues of MP Monthly. The pack gives you over 25 touch-points to encourage couples to connect and practice the four core habits in a way that follows the natural ebb and flow of daily, grown-up life. You can also customize it to work with the current structure of your church.

Does the Resource Bundle Content Change Every Year?
Yes! Every year we produce new content so you can continue your marriage strategy with fresh, new and powerful resources that connect couples and encourage them to invest in their relationship.

The new annual Resource Bundle is usually available in April of every year—around the same time as the Orange Conference.

How Long Do I Have Access to My Content?
When you purchase the MarriedPeople Resource Bundle, you are actually purchasing a one-year product license— giving you one full year of access to the content and right of use.

You have 12 months from your purchase date to download the content from the Orange Store. However you can use the content you’ve downloaded at any time.

Can I Connect With Other Churches Using MarriedPeople?
Of course! We encourage MarriedPeople churches to work together to create a greater sense of marriage ministry community. We believe that’s one of the things that sets us apart from just another product.

Our Facebook MarriedPeople Leader’s Group is the best way to connect with other marriage ministry leaders. This is closed group, but all you have to do is request to join.

How Do I Access The Content I Purchased?
The items in the Resource Bundle are available as online, downloadable resources. You will need to log into your Orange account to gain access.

Once you purchase you will immediately have access to the MarriedPeople content in the My Downloads section of the Orange Store.

If you are new to Orange, you should have received an email with a username and password. If you have trouble accessing your Orange account, reach out to partnersupport@rethinkgroup.org.

Do you Have Resources for Couples In Crisis?
What makes the MarriedPeople strategy different is that it is proactive instead of reactive. We aim to help couples keep from getting into crisis in the first place. However, every church has to deal with couples in crisis.

That’s why we recommend 5 Days to a New Marriage small group study. Whether your marriage needs to be rescued from desperate trouble or simply could improve from good to great, change is possible.

Techical Questions

What If I Forgot My Username Or Password?
If you’re having trouble logging in to your Orange account, contact our partner support team. They can look up your information for you.
What is a Primary & Secondary User On the Account?
Primary users have full access to manage the account and access to all the resources. Secondary users can only access the resources, but they are not able to manage or make changes to the account.
How Do I Change the Primary User on My Account?
To change the primary user information, the current primary user can log in and modify the account with updated information.

Should the primary user leave or change, a secondary user, or new ministry leader can change the primary user info by contacting us.

Can I Change My Start Date?
You have 12 months of access to your Resource Bundle downloads from the time you purchase. If you want to change the date from when this countdown starts, you’ll have to reach out to our Orange Specialist.

Have a question that's not answered here?

2 + 8 =